{"id":5581,"date":"2018-08-06T12:05:07","date_gmt":"2018-08-06T10:05:07","guid":{"rendered":"https:\/\/www.procontact-solutions.fr\/?page_id=5581"},"modified":"2023-10-16T15:39:12","modified_gmt":"2023-10-16T11:39:12","slug":"outsourcing-your-customer-relationship-for-more-efficiency","status":"publish","type":"page","link":"https:\/\/www.procontact-solutions.fr\/en\/or-offers\/outsourcing-your-customer-relationship-for-more-efficiency\/","title":{"rendered":"Outsourcing your customer relationship for more efficiency"},"content":{"rendered":"<div id='full_slider_1'  class='avia-fullwidth-slider main_color avia-shadow   avia-builder-el-0  el_before_av_codeblock  avia-builder-el-first   container_wrap sidebar_right'  ><div  class='avia-slideshow av-1ugfa57-8907fb66fba71bb13a04cbf0f8b4b377 avia-slideshow-featured av_slideshow_full avia-slide_up-slider av-slideshow-ui av-control-default av-slideshow-manual av-loop-once av-loop-manual-endless av-default-height-applied   avia-slideshow-1' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide_up&quot;,&quot;autoplay&quot;:false,&quot;loop_autoplay&quot;:&quot;once&quot;,&quot;interval&quot;:5,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 33.59375%;'><li  class='avia-slideshow-slide av-1ugfa57-8907fb66fba71bb13a04cbf0f8b4b377__0  av-single-slide slide-1 slide-odd'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><img decoding=\"async\" fetchpriority=\"high\" class=\"wp-image-5438 avia-img-lazy-loading-not-5438\"  src=\"https:\/\/www.procontact-solutions.fr\/wp-content\/uploads\/2018\/06\/Mars-2018-Procontact-Corporate-Shoot-208-1280x430.jpg\" width=\"1280\" height=\"430\" title='Mars-2018-Procontact-Corporate-Shoot-208' alt=''  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><\/div><\/div><div id='after_full_slider_1'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-5581'><div class='entry-content-wrapper clearfix'>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7g4gvh-eb7becb14741b69bfbda8e207ba1f955\">\n.avia-section.av-7g4gvh-eb7becb14741b69bfbda8e207ba1f955{\nmargin-top:0px;\nmargin-bottom:70px;\n}\n.avia-section.av-7g4gvh-eb7becb14741b69bfbda8e207ba1f955 .av-extra-border-element .av-extra-border-inner{\nbackground-color:#ffffff;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n.avia-section.av-7g4gvh-eb7becb14741b69bfbda8e207ba1f955{\nmargin-bottom:50px;\n}\n}\n\n@media only screen and (max-width: 479px){ \n.avia-section.av-7g4gvh-eb7becb14741b69bfbda8e207ba1f955{\nmargin-bottom:30px;\n}\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-7g4gvh-eb7becb14741b69bfbda8e207ba1f955 main_color avia-section-no-padding avia-no-border-styling  avia-builder-el-2  el_after_av_codeblock  el_before_av_section  avia-bg-style-scroll av-arrow-down-section container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-5581'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6hwwgd-f520e59c7801c273b80e8e0d6bac6f32\">\n.flex_column.av-6hwwgd-f520e59c7801c273b80e8e0d6bac6f32{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-6hwwgd-f520e59c7801c273b80e8e0d6bac6f32 av_one_full  avia-builder-el-3  el_before_av_one_full  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lnssn9v6-4b5f955a49403d2867c5c1ccb92732b3\">\n#top .av_textblock_section.av-lnssn9v6-4b5f955a49403d2867c5c1ccb92732b3 .avia_textblock{\ntext-align:center;\n}\n<\/style>\n<section  class='av_textblock_section av-lnssn9v6-4b5f955a49403d2867c5c1ccb92732b3 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h1>Outsource the customer relationship to better manage the performance of your business<\/h1>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3wahkt-768f61b703e808946d1384858ca37803\">\n#top .hr.av-3wahkt-768f61b703e808946d1384858ca37803{\nmargin-top:30px;\nmargin-bottom:30px;\n}\n.hr.av-3wahkt-768f61b703e808946d1384858ca37803 .hr-inner{\nwidth:150px;\nmax-width:45%;\n}\n.hr.av-3wahkt-768f61b703e808946d1384858ca37803 .av-seperator-icon{\ncolor:#bf1345;\n}\n.hr.av-3wahkt-768f61b703e808946d1384858ca37803 .av-seperator-icon.avia-svg-icon svg:first-child{\nfill:#bf1345;\nstroke:#bf1345;\n}\n<\/style>\n<div  class='hr av-3wahkt-768f61b703e808946d1384858ca37803 hr-custom  avia-builder-el-5  el_after_av_textblock  avia-builder-el-last  hr-center hr-icon-yes'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><span class='av-seperator-icon avia-iconfont avia-font-fontello' data-av_icon='\ue800' data-av_iconfont='fontello' ><\/span><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-32ebal-90469eb547633c6ef2cfd0604aacc37d\">\n.flex_column.av-32ebal-90469eb547633c6ef2cfd0604aacc37d{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-32ebal-90469eb547633c6ef2cfd0604aacc37d av_one_full  avia-builder-el-6  el_after_av_one_full  avia-builder-el-last  first flex_column_div av-zero-column-padding  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lnsstubx-71ef5717661b4c357066c301d4455534\">\n#top .av-special-heading.av-lnsstubx-71ef5717661b4c357066c301d4455534{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-lnsstubx-71ef5717661b4c357066c301d4455534 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-lnsstubx-71ef5717661b4c357066c301d4455534 .av-subheading{\nfont-size:15px;\ncolor:#c00c42;\n}\n<\/style>\n<div  class='av-special-heading av-lnsstubx-71ef5717661b4c357066c301d4455534 av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-7  el_before_av_textblock  avia-builder-el-first '><div class='av-subheading av-subheading_above'><p>The customer is at the center of your concerns,<br \/>\nbut as he takes back power, it&#8217;s up to you to adapt.<\/p>\n<\/div><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >For flawless availability and responsiveness, outsource!<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lnssofox-712665960227e13c836a1c538532f1af\">\n#top .av_textblock_section.av-lnssofox-712665960227e13c836a1c538532f1af .avia_textblock{\ntext-align:center;\n}\n<\/style>\n<section  class='av_textblock_section av-lnssofox-712665960227e13c836a1c538532f1af '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Because customers are at the heart of your business success, it is essential to understand their expectations and needs to ensure the best possible experience. This requires flawless availability and responsiveness, quality speech and a sustained connection with customers across all media. The quality of your customer relations will depend on their loyalty and the increase of your turnover. At ProContact, we have the technical and human resources to enhance your customer portfolio and support you in the evolution of your business.<\/p>\n<\/div><\/section><\/p><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><div class='av-extra-border-element border-extra-arrow-down'><div class='av-extra-border-outer'><div class='av-extra-border-inner'><\/div><\/div><\/div><\/div><div id='av_section_2'  class='avia-section av-1q1c9az-549a4ff31cb467fd35897677dfadd7d7 main_color avia-section-small avia-no-border-styling  avia-builder-el-9  el_after_av_section  el_before_av_section  av-desktop-hide av-medium-hide av-small-hide av-mini-hide avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-5581'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1oonn63-6a105934bdd97b187e9242561d6626db\">\n.flex_column.av-1oonn63-6a105934bdd97b187e9242561d6626db{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-1oonn63-6a105934bdd97b187e9242561d6626db av_one_fifth  avia-builder-el-10  el_before_av_three_fifth  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1nio5l7-57e1ba9d70f9f2482cc0644722d7af06\">\n.flex_column.av-1nio5l7-57e1ba9d70f9f2482cc0644722d7af06{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-1nio5l7-57e1ba9d70f9f2482cc0644722d7af06 av_three_fifth  avia-builder-el-11  el_after_av_one_fifth  avia-builder-el-last  flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-5qjsmj-5ced9e52b4992d16e4b633e37ba25cce '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><div class=\"oSioSc\">\n<div id=\"tw-target\">\n<div id=\"tw-target-text-container\" class=\"tw-ta-container tw-nfl\">\n<h1 id=\"tw-target-text\" class=\"tw-data-text tw-ta tw-text-small\" dir=\"ltr\" data-placeholder=\"Translation\"><span lang=\"en\">Outsource the customer relationship to better manage the performance of your business<\/span><\/h1>\n<\/div>\n<\/div>\n<\/div>\n<h1><strong>\u00a0<\/strong><\/h1>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1jbdwrv-14da7cd9948a2954de56b2feaadc31bd\">\n#top .hr.av-1jbdwrv-14da7cd9948a2954de56b2feaadc31bd{\nmargin-top:30px;\nmargin-bottom:30px;\n}\n.hr.av-1jbdwrv-14da7cd9948a2954de56b2feaadc31bd .hr-inner{\nwidth:150px;\nmax-width:45%;\n}\n.hr.av-1jbdwrv-14da7cd9948a2954de56b2feaadc31bd .av-seperator-icon{\ncolor:#bf1345;\n}\n.hr.av-1jbdwrv-14da7cd9948a2954de56b2feaadc31bd .av-seperator-icon.avia-svg-icon svg:first-child{\nfill:#bf1345;\nstroke:#bf1345;\n}\n<\/style>\n<div  class='hr av-1jbdwrv-14da7cd9948a2954de56b2feaadc31bd hr-custom  avia-builder-el-13  el_after_av_textblock  el_before_av_textblock  hr-center hr-icon-yes'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><span class='av-seperator-icon avia-iconfont avia-font-fontello' data-av_icon='\ue800' data-av_iconfont='fontello' ><\/span><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-1hco1jf-1c708237b0de9f3223fadacee4e6be58 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p id=\"tw-target-text\" class=\"tw-data-text tw-ta tw-text-small\" dir=\"ltr\" data-placeholder=\"Translation\"><span lang=\"en\">Because customers are at the heart of your business success, it is essential to understand their expectations and needs to ensure the best possible experience. This requires flawless availability and responsiveness, quality speech and a sustained connection with customers across all media. The quality of your customer relations will depend on their loyalty and the increase of your turnover. At ProContact, we have the technical and human resources to enhance your customer portfolio and support you in the evolution of your business.<\/span><\/p>\n<\/div><\/section><\/p><\/div><\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1gmy47f-eedb0199aaf06e84f56cf3136b6775d5\">\n.avia-section.av-1gmy47f-eedb0199aaf06e84f56cf3136b6775d5{\nbackground-color:#bf1345;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_3'  class='avia-section av-1gmy47f-eedb0199aaf06e84f56cf3136b6775d5 main_color avia-section-small avia-no-border-styling  avia-builder-el-15  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-5581'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-1e8ah3v-7fcdce923163e79393f294c6d955fbc9 sc-av_two_fifth av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1e8ah3v-7fcdce923163e79393f294c6d955fbc9\">\n.flex_column.av-1e8ah3v-7fcdce923163e79393f294c6d955fbc9{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-1e8ah3v-7fcdce923163e79393f294c6d955fbc9 av_two_fifth  avia-builder-el-16  el_before_av_three_fifth  avia-builder-el-first  first flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4umj63-d739bbed0d6d6d0f4bc3821f97bdaed5\">\n#top .hr.hr-invisible.av-4umj63-d739bbed0d6d6d0f4bc3821f97bdaed5{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-4umj63-d739bbed0d6d6d0f4bc3821f97bdaed5 hr-invisible  avia-builder-el-17  el_before_av_textblock  avia-builder-el-first '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1amwzcr-dd0cea07f7cd136d3b9846d9dfe141b4\">\n#top .av_textblock_section.av-1amwzcr-dd0cea07f7cd136d3b9846d9dfe141b4 .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-1amwzcr-dd0cea07f7cd136d3b9846d9dfe141b4 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><div class=\"oSioSc\">\n<div id=\"tw-target\">\n<div id=\"tw-target-text-container\" class=\"tw-ta-container tw-nfl\">\n<h2 id=\"tw-target-text\" class=\"tw-data-text tw-ta tw-text-medium\" dir=\"ltr\" data-placeholder=\"Translation\"><span lang=\"en\">The benefits of outsourcing the customer relationship<\/span><\/h2>\n<\/div>\n<\/div>\n<\/div>\n<h2><strong>\u00a0<\/strong><\/h2>\n<\/div><\/section><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1a9ysy3-235fa5c0818ff44d4ff2ea43f78491ef\">\n.flex_column.av-1a9ysy3-235fa5c0818ff44d4ff2ea43f78491ef{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-1a9ysy3-235fa5c0818ff44d4ff2ea43f78491ef av_three_fifth  avia-builder-el-19  el_after_av_two_fifth  avia-builder-el-last  flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-177b6gb-00b6d4621433fe360cde70ef0d3f2579\">\n#top .av_textblock_section.av-177b6gb-00b6d4621433fe360cde70ef0d3f2579 .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-177b6gb-00b6d4621433fe360cde70ef0d3f2579 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><div class=\"oSioSc\">\n<div id=\"tw-target\">\n<div id=\"tw-target-text-container\" class=\"tw-ta-container tw-nfl\">\n<p id=\"tw-target-text\" class=\"tw-data-text tw-ta tw-text-small\" dir=\"ltr\" data-placeholder=\"Translation\"><span lang=\"en\">By improving the experience of your customers, you increase their satisfaction to better retain them, attract new customers and naturally increase your turnover. But to set up this virtuous circle, a fine and comprehensive management of your customer relationship is essential.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<\/p>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-48ua57-38f12820ff52b320dfca07e1fb625010\">\n.avia-section.av-48ua57-38f12820ff52b320dfca07e1fb625010 .av-parallax .av-parallax-inner{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/www.procontact-solutions.fr\/wp-content\/uploads\/2018\/05\/Mars-2018-Procontact-Corporate-Shoot-117.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n.avia-section.av-48ua57-38f12820ff52b320dfca07e1fb625010 .av-section-color-overlay{\nopacity:0.2;\nbackground-color:#000100;\n}\n<\/style>\n<div id='av_section_4'  class='avia-section av-48ua57-38f12820ff52b320dfca07e1fb625010 main_color avia-section-large avia-no-border-styling  avia-builder-el-21  el_after_av_section  el_before_av_section  av-parallax-section avia-bg-style-parallax av-section-color-overlay-active container_wrap sidebar_right'  data-section-bg-repeat='no-repeat'><div class='av-parallax' data-avia-parallax-ratio='0.3' ><div class='av-parallax-inner main_color avia-full-stretch'><\/div><\/div><div class=\"av-section-color-overlay-wrap\"><div class=\"av-section-color-overlay\"><\/div><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-5581'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-149nlfv-b2f856a9dde231affddc47e80865b0ad\">\n.flex_column.av-149nlfv-b2f856a9dde231affddc47e80865b0ad{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-149nlfv-b2f856a9dde231affddc47e80865b0ad av_one_third  avia-builder-el-22  el_before_av_one_third  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-13dy1rf-8fd85628f22e488b62f146fefd77b11c\">\n#top #wrap_all .iconbox.av-13dy1rf-8fd85628f22e488b62f146fefd77b11c .iconbox_content_title{\ncolor:#bf1345;\n}\n.iconbox.av-13dy1rf-8fd85628f22e488b62f146fefd77b11c .iconbox_content_container{\ncolor:#222222;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-13dy1rf-8fd85628f22e488b62f146fefd77b11c  avia-builder-el-23  avia-builder-el-no-sibling  main_color'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Loyalty and the conquest of new customers\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue80b' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Loyalty and the conquest of new customers<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><p id=\"tw-target-text\" class=\"tw-data-text tw-ta tw-text-small\" dir=\"ltr\" style=\"text-align: left;\" data-placeholder=\"Translation\"><span lang=\"en\">A service provider in charge of customer relations will not only seek to retain your current customers but will also set up solutions to find new customers: \u00a0\u00a0\u00a0\u00a0<\/span><\/p>\n<ul style=\"text-align: left;\">\n<li class=\"tw-data-text tw-ta tw-text-small\" dir=\"ltr\" data-placeholder=\"Translation\"><span lang=\"en\">Multichannel prospecting \u00a0\u00a0\u00a0\u00a0<\/span><\/li>\n<li class=\"tw-data-text tw-ta tw-text-small\" dir=\"ltr\" data-placeholder=\"Translation\"><span lang=\"en\">Marketing studies \u00a0\u00a0\u00a0\u00a0<\/span><\/li>\n<li class=\"tw-data-text tw-ta tw-text-small\" dir=\"ltr\" data-placeholder=\"Translation\"><span lang=\"en\">Lead Generation \u00a0\u00a0\u00a0<\/span><\/li>\n<li class=\"tw-data-text tw-ta tw-text-small\" dir=\"ltr\" data-placeholder=\"Translation\"><span lang=\"en\">Quotation Management \u00a0\u00a0\u00a0\u00a0<\/span><\/li>\n<li class=\"tw-data-text tw-ta tw-text-small\" dir=\"ltr\" data-placeholder=\"Translation\"><span lang=\"en\">Taking orders, \u00a0\u00a0\u00a0\u00a0<\/span><\/li>\n<li class=\"tw-data-text tw-ta tw-text-small\" dir=\"ltr\" data-placeholder=\"Translation\"><span lang=\"en\">Telesales in btob and \/ or btoc<\/span><\/li>\n<\/ul>\n<p class=\"tw-data-text tw-ta tw-text-small\" dir=\"ltr\" style=\"text-align: left;\" data-placeholder=\"Translation\"><span lang=\"en\">And to retain your customers, a regular and multichannel contact allows them to offer a quality service that will improve your reputation and make them want to call your company again.<\/span><\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-10t3hyz-965a99bea61039e6de393b86fe9062d9\">\n.flex_column.av-10t3hyz-965a99bea61039e6de393b86fe9062d9{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-10t3hyz-965a99bea61039e6de393b86fe9062d9 av_one_third  avia-builder-el-24  el_after_av_one_third  el_before_av_one_third  flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-z512qz-81ae68cc1a505dd3d94b2083290d6813\">\n#top #wrap_all .iconbox.av-z512qz-81ae68cc1a505dd3d94b2083290d6813 .iconbox_content_title{\ncolor:#bf1345;\n}\n.iconbox.av-z512qz-81ae68cc1a505dd3d94b2083290d6813 .iconbox_content_container{\ncolor:#222222;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-z512qz-81ae68cc1a505dd3d94b2083290d6813  avia-builder-el-25  avia-builder-el-no-sibling  main_color'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Better understanding of customers to improve their satisfaction\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue82b' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Better understanding of customers to improve their satisfaction<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><div class=\"oSioSc\" style=\"text-align: left;\">\n<div id=\"tw-target\">\n<div id=\"tw-target-text-container\" class=\"tw-ta-container tw-nfl\">\n<p id=\"tw-target-text\" class=\"tw-data-text tw-ta tw-text-small\" dir=\"ltr\" data-placeholder=\"Translation\"><span lang=\"en\">Thanks to our multichannel relational marketing tools (phoning, sms, mail, chat, social networks &#8230;) we establish close ties with your customers to help you get to know them better and allow you to make the best strategic and operational choices for your company . \u00a0\u00a0\u00a0\u00a0<\/span><\/p>\n<ul>\n<li class=\"tw-data-text tw-ta tw-text-small\" dir=\"ltr\" data-placeholder=\"Translation\"><span lang=\"en\">Qualification of files and databases \u00a0\u00a0\u00a0\u00a0<\/span><\/li>\n<li class=\"tw-data-text tw-ta tw-text-small\" dir=\"ltr\" data-placeholder=\"Translation\"><span lang=\"en\">Expectations detection: questionnaires, polls, telephone exchanges \u00a0\u00a0\u00a0\u00a0<\/span><\/li>\n<li class=\"tw-data-text tw-ta tw-text-small\" dir=\"ltr\" data-placeholder=\"Translation\"><span lang=\"en\">Estimate of additional sales opportunities \u00a0\u00a0\u00a0\u00a0<\/span><\/li>\n<li class=\"tw-data-text tw-ta tw-text-small\" dir=\"ltr\" data-placeholder=\"Translation\"><span lang=\"en\">Communication actions \u00a0\u00a0\u00a0\u00a0<\/span><\/li>\n<li class=\"tw-data-text tw-ta tw-text-small\" dir=\"ltr\" data-placeholder=\"Translation\"><span lang=\"en\">Measure of customer satisfaction<\/span><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ygnl8r-a5f7bee977d5f0e6fa3054db2d49eec6\">\n.flex_column.av-ygnl8r-a5f7bee977d5f0e6fa3054db2d49eec6{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-ygnl8r-a5f7bee977d5f0e6fa3054db2d49eec6 av_one_third  avia-builder-el-26  el_after_av_one_third  avia-builder-el-last  flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-vlyyjf-179718b7b2240cb8eb51a27c1e9d63ec\">\n#top #wrap_all .iconbox.av-vlyyjf-179718b7b2240cb8eb51a27c1e9d63ec .iconbox_content_title{\ncolor:#bf1345;\n}\n.iconbox.av-vlyyjf-179718b7b2240cb8eb51a27c1e9d63ec .iconbox_content_container{\ncolor:#222222;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-vlyyjf-179718b7b2240cb8eb51a27c1e9d63ec  avia-builder-el-27  avia-builder-el-no-sibling  main_color'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Increase in your turnover\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Increase in your turnover<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><div class=\"oSioSc\" style=\"text-align: left;\">\n<div id=\"tw-target\">\n<div id=\"tw-target-text-container\" class=\"tw-ta-container tw-nfl\">\n<p id=\"tw-target-text\" class=\"tw-data-text tw-ta tw-text-small\" dir=\"ltr\" data-placeholder=\"Translation\"><span lang=\"en\">Beyond customer service, our call centre allows you to increase your sales by deploying an additional sales strategy (up-sale) or cross-selling. This goes through : \u00a0\u00a0\u00a0\u00a0<\/span><\/p>\n<ul>\n<li class=\"tw-data-text tw-ta tw-text-small\" dir=\"ltr\" data-placeholder=\"Translation\"><span lang=\"en\">Better detection of commercial callback patterns, \u00a0\u00a0\u00a0\u00a0<\/span><\/li>\n<li class=\"tw-data-text tw-ta tw-text-small\" dir=\"ltr\" data-placeholder=\"Translation\"><span lang=\"en\">Analysis and transformation of additional sales opportunities \u00a0\u00a0\u00a0\u00a0<\/span><\/li>\n<li class=\"tw-data-text tw-ta tw-text-small\" dir=\"ltr\" data-placeholder=\"Translation\"><span lang=\"en\">The proposal for sales of complementary products or services<\/span><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-v4b10r-e294c197cb1b7b81e180304de29d1c54\">\n.avia-section.av-v4b10r-e294c197cb1b7b81e180304de29d1c54{\nbackground-color:#000100;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_5'  class='avia-section av-v4b10r-e294c197cb1b7b81e180304de29d1c54 main_color avia-section-small avia-no-border-styling  avia-builder-el-28  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-5581'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-srzem3-baff0da3709bfe8f6ab18d9bdeb00ab4 sc-av_two_fifth av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-srzem3-baff0da3709bfe8f6ab18d9bdeb00ab4\">\n.flex_column.av-srzem3-baff0da3709bfe8f6ab18d9bdeb00ab4{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-srzem3-baff0da3709bfe8f6ab18d9bdeb00ab4 av_two_fifth  avia-builder-el-29  el_before_av_three_fifth  avia-builder-el-first  first flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-rufmob-4172fe6f09d5070e95f660a5ff8fb916\">\n#top .av_textblock_section.av-rufmob-4172fe6f09d5070e95f660a5ff8fb916 .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-rufmob-4172fe6f09d5070e95f660a5ff8fb916 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><div class=\"oSioSc\">\n<div id=\"tw-target\">\n<div id=\"tw-target-text-container\" class=\"tw-ta-container tw-nfl\">\n<h2 id=\"tw-target-text\" class=\"tw-data-text tw-ta tw-text-small\" dir=\"ltr\" data-placeholder=\"Translation\"><span lang=\"en\">Why choose ProContact to outsource the customer relationship?<\/span><\/h2>\n<\/div>\n<\/div>\n<\/div>\n<h2><strong>\u00a0<\/strong><\/h2>\n<\/div><\/section><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-p91d0b-c9197cf08efa9c321f46744a95a66de2\">\n.flex_column.av-p91d0b-c9197cf08efa9c321f46744a95a66de2{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-p91d0b-c9197cf08efa9c321f46744a95a66de2 av_three_fifth  avia-builder-el-31  el_after_av_two_fifth  avia-builder-el-last  flex_column_table_cell av-equal-height-column av-align-middle av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-os47zv-1dcd8343bd35668b2a6acde484c7ebe4\">\n#top .av_textblock_section.av-os47zv-1dcd8343bd35668b2a6acde484c7ebe4 .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-os47zv-1dcd8343bd35668b2a6acde484c7ebe4 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><div class=\"oSioSc\">\n<div id=\"tw-target\">\n<div id=\"tw-target-text-container\" class=\"tw-ta-container tw-nfl\">\n<p id=\"tw-target-text\" class=\"tw-data-text tw-ta tw-text-small\" dir=\"ltr\" data-placeholder=\"Translation\"><span lang=\"en\">Guaranteeing the valuation of your client&#8217;s capital depends on the choice of a reliable and competent service provider, on which you can rely to focus on your core business and drive the performance of your business more efficiently.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-v4b10r-1-940cdfe5c6c869cd4aa8ee31a85d9077\">\n.avia-section.av-v4b10r-1-940cdfe5c6c869cd4aa8ee31a85d9077{\nbackground-color:#ffffff;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_6'  class='avia-section av-v4b10r-1-940cdfe5c6c869cd4aa8ee31a85d9077 main_color avia-section-no-padding avia-no-border-styling  avia-builder-el-33  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-5581'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mpgw63-7d4c35335f66c74be0b6887d4d0d8d91\">\n.flex_column.av-mpgw63-7d4c35335f66c74be0b6887d4d0d8d91{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-mpgw63-7d4c35335f66c74be0b6887d4d0d8d91 av_one_fifth  avia-builder-el-34  el_before_av_three_fifth  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-k6j58b-e3c28586bb73c8bc390c18c207a1a679\">\n.flex_column.av-k6j58b-e3c28586bb73c8bc390c18c207a1a679{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-k6j58b-e3c28586bb73c8bc390c18c207a1a679 av_three_fifth  avia-builder-el-35  el_after_av_one_fifth  el_before_av_one_fifth  flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-j5wrt7-86257a4859d7abbbf921c6a2fda89ebf\">\n#top .av_textblock_section.av-j5wrt7-86257a4859d7abbbf921c6a2fda89ebf .avia_textblock{\ntext-align:center;\n}\n<\/style>\n<section  class='av_textblock_section av-j5wrt7-86257a4859d7abbbf921c6a2fda89ebf '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><div class=\"oSioSc\">\n<div id=\"tw-target\">\n<div id=\"tw-target-text-container\" class=\"tw-ta-container tw-nfl\">\n<h3 id=\"tw-target-text\" class=\"tw-data-text tw-ta tw-text-small\" dir=\"ltr\" data-placeholder=\"Translation\"><span lang=\"en\">You benefit from the expertise of a customer relations specialist<\/span><\/h3>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-33y96l-d04684c2c61a8b0e39ff138c6b29e83c\">\n#top .hr.av-33y96l-d04684c2c61a8b0e39ff138c6b29e83c{\nmargin-top:30px;\nmargin-bottom:30px;\n}\n.hr.av-33y96l-d04684c2c61a8b0e39ff138c6b29e83c .hr-inner{\nwidth:150px;\nmax-width:45%;\n}\n.hr.av-33y96l-d04684c2c61a8b0e39ff138c6b29e83c .av-seperator-icon{\ncolor:#bf1345;\n}\n.hr.av-33y96l-d04684c2c61a8b0e39ff138c6b29e83c .av-seperator-icon.avia-svg-icon svg:first-child{\nfill:#bf1345;\nstroke:#bf1345;\n}\n<\/style>\n<div  class='hr av-33y96l-d04684c2c61a8b0e39ff138c6b29e83c hr-custom  avia-builder-el-37  el_after_av_textblock  el_before_av_textblock  hr-center hr-icon-yes'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><span class='av-seperator-icon avia-iconfont avia-font-fontello' data-av_icon='\ue800' data-av_iconfont='fontello' ><\/span><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-hleqi3-809269fde3289ff626d768ae87ce7938\">\n#top .av_textblock_section.av-hleqi3-809269fde3289ff626d768ae87ce7938 .avia_textblock{\ntext-align:center;\n}\n<\/style>\n<section  class='av_textblock_section av-hleqi3-809269fde3289ff626d768ae87ce7938 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><div class=\"oSioSc\">\n<div id=\"tw-target\">\n<div id=\"tw-target-text-container\" class=\"tw-ta-container tw-nfl\">\n<p id=\"tw-target-text\" class=\"tw-data-text tw-ta tw-text-small\" dir=\"ltr\" data-placeholder=\"Translation\"><span lang=\"en\">ProContact offers you to take charge of your customer relationship management as a specialist.<\/span><\/p>\n<p class=\"tw-data-text tw-ta tw-text-small\" dir=\"ltr\" data-placeholder=\"Translation\"><span lang=\"en\">By having a global vision of the life cycle of your customers, we are able to better understand their expectations and put in place the best solutions to improve their satisfaction and increase your turnover. <\/span><\/p>\n<p class=\"tw-data-text tw-ta tw-text-small\" dir=\"ltr\" data-placeholder=\"Translation\"><span lang=\"en\">We constantly support you in improving processes and tools to bring you the most advanced solutions on the market and adapted to your needs.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<h3><strong>\u00a0<\/strong><\/h3>\n<h1><strong>\u00a0<\/strong><\/h1>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-f6st4r-8969e83ca5468a31d904456d405a4796\">\n.flex_column.av-f6st4r-8969e83ca5468a31d904456d405a4796{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-f6st4r-8969e83ca5468a31d904456d405a4796 av_one_fifth  avia-builder-el-39  el_after_av_three_fifth  avia-builder-el-last  flex_column_div av-zero-column-padding  '     ><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1h6j6z-423c030975d892ef267b0fe76b7d30b1\">\n.avia-section.av-1h6j6z-423c030975d892ef267b0fe76b7d30b1{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/www.procontact-solutions.fr\/wp-content\/uploads\/2018\/06\/Mars-2018-Procontact-Corporate-Shoot-155.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n.avia-section.av-1h6j6z-423c030975d892ef267b0fe76b7d30b1 .av-section-color-overlay{\nopacity:0.2;\nbackground-color:#000100;\n}\n<\/style>\n<div id='av_section_7'  class='avia-section av-1h6j6z-423c030975d892ef267b0fe76b7d30b1 main_color avia-section-large avia-no-border-styling  avia-builder-el-40  el_after_av_section  el_before_av_button_big  avia-full-stretch avia-bg-style-scroll av-section-color-overlay-active container_wrap sidebar_right'  data-section-bg-repeat='stretch'><div class=\"av-section-color-overlay-wrap\"><div class=\"av-section-color-overlay\"><\/div><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-5581'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-bthqmj-77d12e81a63f363dd1505e6e00305d42\">\n.flex_column.av-bthqmj-77d12e81a63f363dd1505e6e00305d42{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-bthqmj-77d12e81a63f363dd1505e6e00305d42 av_one_third  avia-builder-el-41  el_before_av_one_third  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-b5utwr-7c71808c1324736551810f8a72d2cd53\">\n#top #wrap_all .iconbox.av-b5utwr-7c71808c1324736551810f8a72d2cd53 .iconbox_content_title{\ncolor:#bf1345;\n}\n.iconbox.av-b5utwr-7c71808c1324736551810f8a72d2cd53 .iconbox_content_container{\ncolor:#222222;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-b5utwr-7c71808c1324736551810f8a72d2cd53  avia-builder-el-42  avia-builder-el-no-sibling  main_color'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: You benefit from the best CRM tools\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue912' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >You benefit from the best CRM tools<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><div class=\"oSioSc\" style=\"text-align: left;\">\n<div id=\"tw-target\">\n<div id=\"tw-target-text-container\" class=\"tw-ta-container tw-nfl\">\n<p id=\"tw-target-text\" class=\"tw-data-text tw-ta tw-text-small\" dir=\"ltr\" data-placeholder=\"Translation\"><span lang=\"en\">ProContact uses the best GRC treatment tools such as Hermes.Net or Vocalcom. They can be used online (SaaS \/ cloud mode) thanks to the Software as a Service technology and provide a statistical set allowing a constant improvement of the quality, production and supervision ratios (contact management, sales management, management table). board, document management, reporting, analysis and marketing action &#8230;).<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-937psr-b0da640625058f299fd8cfb1626dad12\">\n.flex_column.av-937psr-b0da640625058f299fd8cfb1626dad12{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-937psr-b0da640625058f299fd8cfb1626dad12 av_one_third  avia-builder-el-43  el_after_av_one_third  el_before_av_one_third  flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-87p117-4ab703f5a3f16a120c8e53c378db993c\">\n#top #wrap_all .iconbox.av-87p117-4ab703f5a3f16a120c8e53c378db993c .iconbox_content_title{\ncolor:#bf1345;\n}\n.iconbox.av-87p117-4ab703f5a3f16a120c8e53c378db993c .iconbox_content_container{\ncolor:#222222;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-87p117-4ab703f5a3f16a120c8e53c378db993c  avia-builder-el-44  avia-builder-el-no-sibling  main_color'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: You control your costs and gain in profitability\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue8c6' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >You control your costs and gain in profitability<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><div class=\"oSioSc\" style=\"text-align: left;\">\n<div id=\"tw-target\">\n<div id=\"tw-target-text-container\" class=\"tw-ta-container tw-nfl\">\n<p id=\"tw-target-text\" class=\"tw-data-text tw-ta tw-text-small\" dir=\"ltr\" data-placeholder=\"Translation\"><span lang=\"en\">Customer relationship management is an often overlooked and sometimes unnecessarily expensive activity. By entrusting this service to a specialist and therefore by outsourcing this activity, the tools available to a contact centre, its know-how and its advice, allow you to totally optimize this management in order to transform a cost centre into a profit centre. It is therefore more of an investment than an expense because call centre support is often a lever to take new steps and change your business to another dimension.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-65u7fv-235e301fe91c606597e4fa2fbadbd7ea\">\n.flex_column.av-65u7fv-235e301fe91c606597e4fa2fbadbd7ea{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-65u7fv-235e301fe91c606597e4fa2fbadbd7ea av_one_third  avia-builder-el-45  el_after_av_one_third  avia-builder-el-last  flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4lmo7v-e98d6c36a557dc607eab0968cfc56f7e\">\n#top #wrap_all .iconbox.av-4lmo7v-e98d6c36a557dc607eab0968cfc56f7e .iconbox_content_title{\ncolor:#bf1345;\n}\n.iconbox.av-4lmo7v-e98d6c36a557dc607eab0968cfc56f7e .iconbox_content_container{\ncolor:#222222;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-4lmo7v-e98d6c36a557dc607eab0968cfc56f7e  avia-builder-el-46  avia-builder-el-no-sibling  main_color'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: You gain in flexibility\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue8c5' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >You gain in flexibility<\/h3><\/header><div class='iconbox_content_container av_inherit_color'  itemprop=\"text\" ><div class=\"oSioSc\" style=\"text-align: left;\">\n<div id=\"tw-target\">\n<div id=\"tw-target-text-container\" class=\"tw-ta-container tw-nfl\">\n<p id=\"tw-target-text\" class=\"tw-data-text tw-ta tw-text-small\" dir=\"ltr\" data-placeholder=\"Translation\"><span lang=\"en\">You can use our services on a long-term or temporary basis depending on whether you want to develop a sustainable partnership or deal with a specific workload. <\/span><\/p>\n<p class=\"tw-data-text tw-ta tw-text-small\" dir=\"ltr\" data-placeholder=\"Translation\"><span lang=\"en\">In the same way, we take care of all or part of your GRC according to your expectations and your needs. We can thus at any time reduce or increase our volume of services according to the fluctuations of your activity.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div>\n\n<div  class='avia-button-wrap avia-button-center  avia-builder-el-47  el_after_av_section  avia-builder-el-last '>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2rop97-b1a01e8c1d8f7ab31c19d27fc4eebdee\">\n#top #wrap_all .avia-button.av-2rop97-b1a01e8c1d8f7ab31c19d27fc4eebdee{\ncolor:#ffffff;\ntransition:all 0.4s ease-in-out;\n}\n#top #wrap_all .avia-button.av-2rop97-b1a01e8c1d8f7ab31c19d27fc4eebdee:hover{\ncolor:#ffffff;\ntransition:all 0.4s ease-in-out;\n}\n#top #wrap_all .avia-button.av-2rop97-b1a01e8c1d8f7ab31c19d27fc4eebdee .avia-svg-icon svg:first-child{\nfill:#ffffff;\nstroke:#ffffff;\n}\n#top #wrap_all .avia-button.av-2rop97-b1a01e8c1d8f7ab31c19d27fc4eebdee:hover .avia-svg-icon svg:first-child{\nfill:#ffffff;\nstroke:#ffffff;\n}\n<\/style>\n<a href='https:\/\/www.procontact-solutions.fr\/en\/contact-us\/' class='avia-color-theme-color avia-button avia-button-fullwidth av-2rop97-b1a01e8c1d8f7ab31c19d27fc4eebdee avia-icon_select-yes-right-icon avia-color-theme-color'   aria-label=\"Contact Us\"><span class='avia_iconbox_title' >Contact Us<\/span><span class='avia_button_icon avia_button_icon_right avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue854' data-av_iconfont='entypo-fontello' ><\/span><span class='avia_button_background avia-button avia-button-fullwidth avia-color-theme-color'><\/span><\/a><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":1098,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5581","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Outsourcing your customer relationship for more efficiency - Procontact<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.procontact-solutions.fr\/en\/or-offers\/outsourcing-your-customer-relationship-for-more-efficiency\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Outsourcing your customer relationship for more efficiency - Procontact\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.procontact-solutions.fr\/en\/or-offers\/outsourcing-your-customer-relationship-for-more-efficiency\/\" \/>\n<meta property=\"og:site_name\" content=\"Procontact\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ProContactLtd\" \/>\n<meta property=\"article:modified_time\" content=\"2023-10-16T11:39:12+00:00\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"13 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.procontact-solutions.fr\/en\/or-offers\/outsourcing-your-customer-relationship-for-more-efficiency\/\",\"url\":\"https:\/\/www.procontact-solutions.fr\/en\/or-offers\/outsourcing-your-customer-relationship-for-more-efficiency\/\",\"name\":\"Outsourcing your customer relationship for more efficiency - Procontact\",\"isPartOf\":{\"@id\":\"https:\/\/www.procontact-solutions.fr\/#website\"},\"datePublished\":\"2018-08-06T10:05:07+00:00\",\"dateModified\":\"2023-10-16T11:39:12+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.procontact-solutions.fr\/en\/or-offers\/outsourcing-your-customer-relationship-for-more-efficiency\/#breadcrumb\"},\"inLanguage\":\"en\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.procontact-solutions.fr\/en\/or-offers\/outsourcing-your-customer-relationship-for-more-efficiency\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.procontact-solutions.fr\/en\/or-offers\/outsourcing-your-customer-relationship-for-more-efficiency\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/www.procontact-solutions.fr\/en\/home-2\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Our Offers\",\"item\":\"https:\/\/www.procontact-solutions.fr\/en\/or-offers\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Outsourcing your customer relationship for more efficiency\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.procontact-solutions.fr\/#website\",\"url\":\"https:\/\/www.procontact-solutions.fr\/\",\"name\":\"Procontact\",\"description\":\"procontact\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.procontact-solutions.fr\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Outsourcing your customer relationship for more efficiency - Procontact","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.procontact-solutions.fr\/en\/or-offers\/outsourcing-your-customer-relationship-for-more-efficiency\/","og_locale":"en_US","og_type":"article","og_title":"Outsourcing your customer relationship for more efficiency - Procontact","og_url":"https:\/\/www.procontact-solutions.fr\/en\/or-offers\/outsourcing-your-customer-relationship-for-more-efficiency\/","og_site_name":"Procontact","article_publisher":"https:\/\/www.facebook.com\/ProContactLtd","article_modified_time":"2023-10-16T11:39:12+00:00","twitter_misc":{"Est. reading time":"13 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.procontact-solutions.fr\/en\/or-offers\/outsourcing-your-customer-relationship-for-more-efficiency\/","url":"https:\/\/www.procontact-solutions.fr\/en\/or-offers\/outsourcing-your-customer-relationship-for-more-efficiency\/","name":"Outsourcing your customer relationship for more efficiency - Procontact","isPartOf":{"@id":"https:\/\/www.procontact-solutions.fr\/#website"},"datePublished":"2018-08-06T10:05:07+00:00","dateModified":"2023-10-16T11:39:12+00:00","breadcrumb":{"@id":"https:\/\/www.procontact-solutions.fr\/en\/or-offers\/outsourcing-your-customer-relationship-for-more-efficiency\/#breadcrumb"},"inLanguage":"en","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.procontact-solutions.fr\/en\/or-offers\/outsourcing-your-customer-relationship-for-more-efficiency\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.procontact-solutions.fr\/en\/or-offers\/outsourcing-your-customer-relationship-for-more-efficiency\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/www.procontact-solutions.fr\/en\/home-2\/"},{"@type":"ListItem","position":2,"name":"Our Offers","item":"https:\/\/www.procontact-solutions.fr\/en\/or-offers\/"},{"@type":"ListItem","position":3,"name":"Outsourcing your customer relationship for more efficiency"}]},{"@type":"WebSite","@id":"https:\/\/www.procontact-solutions.fr\/#website","url":"https:\/\/www.procontact-solutions.fr\/","name":"Procontact","description":"procontact","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.procontact-solutions.fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en"}]}},"_links":{"self":[{"href":"https:\/\/www.procontact-solutions.fr\/en\/wp-json\/wp\/v2\/pages\/5581","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.procontact-solutions.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.procontact-solutions.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.procontact-solutions.fr\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.procontact-solutions.fr\/en\/wp-json\/wp\/v2\/comments?post=5581"}],"version-history":[{"count":8,"href":"https:\/\/www.procontact-solutions.fr\/en\/wp-json\/wp\/v2\/pages\/5581\/revisions"}],"predecessor-version":[{"id":9943,"href":"https:\/\/www.procontact-solutions.fr\/en\/wp-json\/wp\/v2\/pages\/5581\/revisions\/9943"}],"up":[{"embeddable":true,"href":"https:\/\/www.procontact-solutions.fr\/en\/wp-json\/wp\/v2\/pages\/1098"}],"wp:attachment":[{"href":"https:\/\/www.procontact-solutions.fr\/en\/wp-json\/wp\/v2\/media?parent=5581"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}