ProContact,

your call center and administrative outsourcing

Mauritius, Madagascar, Rodrigues: ProContact, your solution in the Indian Ocean !

A multilingual team of qualified, versatile and expert agents is entirely dedicated to customer satisfaction; yours, of course, but also that of your customers.

Indeed, our outsourcing solution Mauritius offers the same level of quality as inshore ones. Moreover, our mastery of technological resources, both in terms of CRM software and office equipment as well as control of production costs, allow us to offer remote services with a very competitive price/quality ratio.

18 years

of experience

400

call center operators

3 sites

multi-skill

Multi-skill, complementary and highly secure sites

In addition, with only 2 or 3 hours of time difference, our location in Madagascar is particularly suited to the French market. Similarly, the Rodrigues site makes it possible to to process even more secure operations, with possible redundancy on three sites.

Finally, we offer a partnership, based on respect and sharing of the same values.

Our teams are ready to take up new challenges for you, both in the fields of telemarketing, teleprospection, management of incoming calls but also to deal with outsourced tasks (HR, remote secretary and others) .

Would you like more information or a quote ?

Our values

Enthusiastic and unifying, while striving for excellence and unfailing loyalty are the qualities of our employees. These words have been written in ProContact’s DNA since its creation.

Indeed, these qualities allow us to offer you the best of ourselves humanly, while having the support of advanced technological means adaptable and optimized.

Our approach

A highly qualified and positive team capable of ensuring tailor-made monitoring of each operation
A demanding recruitment process
A dense and continuous training on how to handle incoming & outgoing calls, marketing, webmarketing and other operations
Motivating and humane managerial management, supervisors listening to employees and listening to you
An independent quality department with a single goal: customer satisfaction

Our services

A mastered customer relationship
Optimized costs
Outsourced services performed by experts

ProContact assesses the skills necessary to offer its customers a portfolio of services to precisely meet their needs and ensure the success of their operations.

Discover our offers

With ProContact, you operate with excellence !

Do you want to test our services without any obligation?

Request a trial