About our teams
The development of ProContact has been due to the respect of values important to the company. Secondly, it is to its intransigence in terms of quality that ProContact owes its success. The latter is, beyond the “process” aspect, very linked to human resources. This is why ProContact attaches so much importance to it.
Employees are first meticulously recruited and then trained to fully adapt to the requirements of the company; to those of ProContact, but also to those they represent. Finally, they are also trained to master the language and to adapt to the environment that they address.
Above all, the company maintains a sustained “job” training program, also coupled with a constant assessment of the skills and achievements deployed at all levels.
Specific workshops are first set up to adapt to needs and, again, go beyond customer expectations by training real specialists. (Various examples: speech, telecom lexical field, French news)