File qualification, lead generation, studies and surveys, making appointments, telesales, telemarketing, retention, cocooning …
A pioneer in outsourcing in Mauritius, ProContact is now an essential reference in the Indian Ocean. Its mission is to provide remote clients with all types of outsourced services, while benefitting from the expertise to energize them.
The quality of service is the main asset of the company, which aims to be a centre of excellence and skills.
ProContact is a general contact centre that first developed on “outgoing” sales operations, which accentuates its “result culture”. The range of services offered is now very comprehensive. The operations are mainly in French and English, but also currently in five other languages.
“The services can evolve between taking full charge of operations (ProContact Outsourcing Services) in the first place, and then, support towards your own installation (ProContact Business Solutions). We have at all stages of your project an adapted but also sized response to offer you.”