ProContact is the first contact center in the Indian Ocean to have a multi-skilled digital service.
In this regard, we have dedicated a team, on three production sites, three employment and skills pools.
The principle is simple: we provide your company with the skills or production you lack, even on a temporary basis!
Who are you ?
Web agencies, e-commerce sites, digital marketers, start-ups, pure players, etc.
You are looking to generate profit by outsourcing some of your repetitive and time-consuming activities. You are looking for qualified or technical profiles at a lower cost. You just need help responding to your customers’ requests as quickly as possible.
Who are we ?
ProContact Service Digital, specialist in digital outsourcing for professionals.
All professions are concerned: whether you need website maintenance/redesign, e-commerce or social media management, file processing, design & graphics, or even content creation.
By outsourcing your digital activities, you will make savings while freeing up valuable time to focus on your customers!
Our bilingual English-French teams are trained for e-commerce management: customer service, billing, complaints, product listings, suppliers. Count on their talent, flexible hours, and availability to concentrate your time and resources on your core business, namely sales, marketing and branding.
You thus benefit from a multidisciplinary team that is always available.
Furthermore, our contact center represents a real complement to our Digital Service: B2B and B2C prospecting campaigns, traffic generation, satisfaction surveys, etc.: a significant asset for your digital marketing.
Finally, web outsourcing is also a serene and flexible collaboration that will quickly prove essential to accelerate your growth.
our TMA offer
Via a ticket system, we intervene directly on your customers’ sites:
- image editing
- logo design
- content integrations
For you : no more interruptions, no more time losses.
For your clients : no more delays and dissatisfaction!
Entrust your digital activities to us.
By outsourcing your digital activities, you save time and can thus expand your offerings!
- Social Media
- Recruitment and training included
- French / English
As a result, no more recruitment issues :
a team of multitasking collaborators available 24/7 to manage your activities.
A team to manage your e-commerce
We also put together teams for e-commerce management:
- Customer service
- Orders, complaints, billing
- Product listings
- Customer database maintenance
- Marketing monitoring
Create your multi-skilled, multi-lingual, and multi-channel powerhouse team!
Our contact center is a real complement to our Digital Service:
- Appointment setting throughout France
- Your targets, your regions
- Your personalized call script
- First month with no commitment
We are a contact center expert in prospecting to find appointments for your salespeople. We also engage in traffic generation, satisfaction surveys, polls, and more: a real asset for your digital marketing.