ProContact is the first contact center in the Indian Ocean to have a multi-skilled digital service.
In this regard, we have dedicated a team, on three production sites, three employment and skills pools.
The principle is simple: we provide your company with the skills or production you lack, even on a temporary basis!
Who are you ?
You are looking to generate profit by outsourcing some of your repetitive and time-consuming activities. You are looking for qualified or technical profiles at a lower cost. You just need help responding to your customers’ requests as quickly as possible.
Who are we ?
All professions are concerned: whether you need website maintenance/redesign, e-commerce or social media management, file processing, design & graphics, or even content creation.
Our bilingual English-French teams are trained for e-commerce management: customer service, billing, complaints, product listings, suppliers. Count on their talent, flexible hours, and availability to concentrate your time and resources on your core business, namely sales, marketing and branding.
Furthermore, our contact center represents a real complement to our Digital Service: B2B and B2C prospecting campaigns, traffic generation, satisfaction surveys, etc.: a significant asset for your digital marketing.
Via a ticket system, we intervene directly on your customers’ sites:
For you : no more interruptions, no more time losses.
For your clients : no more delays and dissatisfaction!
By outsourcing your digital activities, you save time and can thus expand your offerings!
As a result, no more recruitment issues :
a team of multitasking collaborators available 24/7 to manage your activities.
We also put together teams for e-commerce management:
Create your multi-skilled, multi-lingual, and multi-channel powerhouse team!
Our contact center is a real complement to our Digital Service:
We are a contact center expert in prospecting to find appointments for your salespeople. We also engage in traffic generation, satisfaction surveys, polls, and more: a real asset for your digital marketing.
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