Privacy Policy

The purpose of this Personal Data Protection Policy is to define the principles and guidelines implemented by PROCONTACT LTD regarding the processing of personal data of the users of the Website, and of the users of its services. The notion of “personal data” or “personal data” corresponds to the definition given by article 4 of the European Union’s General Data Protection Regulation (RGPD 2016/679), i.e. any information that may allow the identification of a natural person in a direct or indirect manner: surname, first name, IP address, email address, etc. PROCONTACT LTD affirms its commitment to respect the applicable laws and regulations regarding data protection, and undertakes to preserve their security, confidentiality and integrity.

1. Scope and exclusion

This policy applies to all processing of personal data carried out by PROCONTACT LTD from its website. This policy does not apply to the processing carried out on third party websites or applications for which PROCONTACT LTD is not responsible for the processing.

2. Collected data

PROCONTACT LTD undertakes to collect only the data strictly necessary for the performance of its activity. The personal data are collected directly from you and are only used for the purposes for which you have been informed.

The data collected

This is data that you provide directly to us through forms on the website, by telephone or when you visit the agency:
  • First name and surname,
  • E-mail address,
  • Telephone number.
You can change this information at any time by sending us a message to

Indirectly collected connection data

This is data that PROCONTACT LTD collects from your navigation on its website, such as
  • the date and time of the connection and/or navigation,
  • the type of browser,
  • the language of the browser,
  • URL consulted,
  • the Internet Protocol address and the IP address.
This connection data is processed in compliance with the applicable regulations on the protection of personal data. The purpose of analysing this data is to ensure that the use of the site complies with the General Terms of Use.

3. Use of the data collected

The User’s data may be used for marketing, advertising or statistical purposes, i.e. to keep the User informed of its services. PROCONTACT LTD is responsible for the processing of personal data: to process requests received through the contact forms when you write a comment on an article

4. Cookies

If you leave a comment on our site, you can choose to save your name, email address and website in cookies. These cookies ensure that you do not have to fill in your details again when you leave another comment. These cookies have a lifetime of one year. If you visit our login page, we will set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser. When you log in, we will also set a number of cookies to store your login information and screen display choices. The login cookies last for two days, and the screen options cookies last for one year. If you select the “Remember me” option, your login will be retained for a fortnight. If you log out of your account, the login cookies will be deleted. If you edit or publish an article, an additional cookie will be stored in your browser. This cookie does not contain any personal data and simply indicates the ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves exactly the same as if the visitor had visited the other website. These websites may collect data about you, use cookies, incorporate additional tracking by third parties, and monitor your interaction with this embedded content, including tracking your interaction with the embedded content if you have an account and are logged into that website.


The translation tool uses cookies to identify the current language of the visitor, the last language visited and the language of users who have logged in.

5. Recipients of personal data

We are aware of the importance of your data and do not sell it to any organisation. All personal data being confidential, their access is limited to the services of PROCONTACT LTD and its administrative team. All persons having access to your personal data are bound by an obligation of confidentiality and are exposed to sanctions if they do not respect these obligations.

6. Security of your data

PROCONTACT LTD endeavours to keep the personal data it processes secure and only for as long as is necessary to achieve the purpose of the processing. In this perspective, PROCONTACT LTD takes the appropriate physical, technical and organisational measures to prevent, as far as possible, any alteration, loss or unauthorised access to your data. If PROCONTACT LTD becomes aware that a third party to whom it has communicated personal data for the purposes set out above, is using or disclosing personal data in breach of this Policy or in violation of applicable law, it will take all necessary measures to immediately put an end to such use. It is also recalled that each user contributes to the protection of his or her personal data by complying with good practice in the use of IT tools (e.g. not retyping passwords).

7. Storage of data

The personal data are stored in the database of PROCONTACT LTD.

8. Rights relating to personal data

In accordance with articles 15 and following of the General Data Protection Regulation 2016/679 (“GDPR”), you have a right of access, rectification, deletion, portability and opposition to the processing of data concerning you, by email to

9. Complaints

If you have reason to believe that the security of your personal data has been compromised or that these data have been misused, you are invited to contact PROCONTACT LTD at the following address PROCONTACT LTD will investigate complaints regarding the use and disclosure of personal data and will try to find a solution in accordance with the applicable regulations.

10. Updating of the policy

This Privacy Policy may be updated at any time, according to the needs of PROCONTACT LTD or if required by law.