Your Digital Service

Our added value

The Digital Service is our response to your skills and productivity needs. This, at a much lower cost than in Europe!

ProContact Service Digital - expert de votre externalisation digitale

ProContact is the first contact center in the Indian Ocean to have a multi-skilled digital service.

In this regard, we have dedicated a team, on three production sites, three employment and skills pools.

The principle is simple: we provide your company with the skills or production you lack, even on a temporary basis!

Digital outsourcing at the service of professionals.

Who are you ?

Web agencies, e-commerce sites, digital marketers, start-ups, pure players, etc.

You are looking to generate profit by outsourcing some of your repetitive and time-consuming activities. You are looking for qualified or technical profiles at a lower cost. You just need help responding to your customers’ requests as quickly as possible.

Who are we ?

ProContact Service Digital, specialist in digital outsourcing for professionals.

All professions are concerned: whether you need website maintenance/redesign, e-commerce or social media management, file processing, design & graphics, or even content creation.

By outsourcing your digital activities, you will make savings while freeing up valuable time to focus on your customers!

Our bilingual English-French teams are trained for e-commerce management: customer service, billing, complaints, product listings, suppliers. Count on their talent, flexible hours, and availability to concentrate your time and resources on your core business, namely sales, marketing and branding.

You thus benefit from a multidisciplinary team that is always available.

Furthermore, our contact center represents a real complement to our Digital Service: B2B and B2C prospecting campaigns, traffic generation, satisfaction surveys, etc.: a significant asset for your digital marketing.

Finally, web outsourcing is also a serene and flexible collaboration that will quickly prove essential to accelerate your growth.

Let’s do a test together!

Ticketing:
our TMA offer

Via a ticket system, we intervene directly on your customers’ sites:

maintenance
redesign
image editing
logo design
content integrations
updates

For you : no more interruptions, no more time losses.
For your clients : no more delays and dissatisfaction!

Entrust your digital activities to us.

By outsourcing your digital activities, you save time and can thus expand your offerings!

Marketing
Social Media
Recruitment and training included
French / English

As a result, no more recruitment issues :
a team of multitasking collaborators available 24/7 to manage your activities.

A team to manage your e-commerce

We also put together teams for e-commerce management:

Customer service
Orders, complaints, billing
Product listings
Suppliers
Customer database maintenance
Marketing monitoring

Create your multi-skilled, multi-lingual, and multi-channel powerhouse team!

Client prospecting

Our contact center is a real complement to our Digital Service:

Appointment setting throughout France
Your targets, your regions
Your personalized call script
First month with no commitment

We are a contact center expert in prospecting to find appointments for your salespeople. We also engage in traffic generation, satisfaction surveys, polls, and more: a real asset for your digital marketing.

Comment équilibrer automatisation et touche humaine dans votre centre de contact ?

How about finding some skills?…

…while reducing your costs?

Contact us with just one click !

INFO/NEWS

Customer email personalization : combining performance with a human approach17 October 2025 - 11 h 31 min
Inbound Calls: the key Indicators for measuring and enhancing customer satisfaction10 October 2025 - 11 h 24 min
Outsource your telephone reception: what impact will it have on your costs?3 October 2025 - 11 h 33 min

Our added value

The Digital Service is our response to your skills and productivity needs. This, at a much lower cost than in Europe!