A qualitative follow up Attentive listening

PROCONTACT, CALL CENTER AND EXTERNALIZATION SOLUTIONS

Our Values

Enthusiam: True motor of personal fulfillment, it is the first condition of success, especially in a call center.

Team spirit: federative and responsibility consciousness, animates the relations with our colleagues and our clients favoring dialogues and interactivity.

Operational excellence: rest upon innovation, the creativity, rigorous professionalism consciousness, has as main objective the sole satisfaction of clients.

Loyalty: allows the employees of ProContact to build and develop quality relations based on transparency and frankness with the customers.

For these reasons, these values are at the heart of our corporate culture.

Our approach

A quality customer relation and controlled costs

Pro contact reckons the necessary skills to offer customers a portfolio of services capable of catering the need of the client as well as capable of answering the stakes within the operation

Operating with excellence

Highly qualified, target conscious and positively reacting team to assure the follow up of each and every operation
A demanding recruitment
Intense training
Motivating and humane management
An independent quality department with the unique aim: Perfection