As a small business, your priority is to grow and build a stable presence in front of the competition. As a result, your teams need to focus on core business functions and develop your product or service. In the meantime, who will take care of, for example, the marketing aspect, the training of employees, the availability of IT tools and the resolution of problems, without preventing the management from focusing on the development of the company? Outsourcing is the best answer that will meet your expectations and needs!
Two surveys, the same result
A US survey by Pricewaterhouse Cooper highlighted the ability of small businesses to grow faster through outsourcing. Even better, according to this survey, they can generate more profit than those who prefer only internal management.
Another survey, conducted by Deloitte in 2014, indicated that outsourcing allows companies to stay in competition while being able to cope with technological and regulatory developments.
If you are looking for a solution that is easy to set up, fast and efficient to grow your business, here are 6 good reasons to turn to outsourcing!
Outsourcing for better productivity and low cost
As a newly established small business in the economic sector, you need to focus on your growth and business development. However, by assigning additional responsibilities to employees who do not have the necessary expertise; expertise that does not correspond to their remuneration, the result can be financially negative. If you plan to hire additional employees, the impact will be unmitigated: you will increase your current and overhead expenses.
How to proceed, so as not to have to sacrifice the expertise of your HR manager or that of the marketing manager? Again, the answer is outsourcing! ProContact takes care of your human resources services, satisfaction survey to assess the quality of your services, your remote secretary solution, your tele prospecting and your telemarketing.
More than a call centre, we cover other operations thanks to our Digital Service. Contact us and entrust our teams your maintenance/redesign of websites, e-commerce management, social networks, file processing, design & graphics or content creation.
The gain will be multiple: Your Company will work with economies of a high scale. It will manage to structure its costs so as to make savings while becoming able to offer a competitive advantage to your customers.
Outsourcing is a concrete solution to meet your budget while having the ability to adjust itself according to your needs.
Focus on your core business at last!
By outsourcing tasks with less added value and entrusting them to other trained and qualified professionals, your in-house employees will finally be able to focus on the very heart of your company. They will also be able to devote the necessary time to your main customers, while leveraging the company’s resources, even if they are limited for the time being.
A global presence
Today, for a serene and solid development, a company must not be content to be present on the regional stage. As a small business, outsourcing will allow you to have visibility into other potential markets on a global scale.
Save on salary expenses
In addition to operating costs, your company must take into account many other expenses, such as employees’ salary, premises, equipment, etc. In full development, you must limit these costs until you generate a profit.
Thanks to outsourcing, you will save on salary expenses and by domino effect on training expenses, for equipment and premises.
Sell your services or products more efficiently
To grow, a company must be effective when dealing with its customers. ProContact provides you with teams trained to sell your image, services and products. For this, these teams deliver a clear message with precise and unambiguous business arguments.
If your company wants to launch a new service or offer a new product on the market, it will require sufficient and consistent internal resources to achieve this. In full development, however, you cannot afford to compromise your essential activities, at the risk of losing part of your clientele.
Outsourcing, a powerful tool for the development of your business
By outsourcing activities with less added value, you will be able to focus on your core business and maintain your competitiveness. At the same time, your employees will be able to put all their resources, knowledge and expertise to the benefit of their original missions.
Remember that your provider will represent a partner capable of offering you an external vision, technological tools and human resources. At ProContact, thanks to these elements, your company will benefit from an external vision, offered by marketing, HR and digital professionals.
As a developing company, you need to quickly and effectively fill internal skill gaps, meet deadlines and be available.
With outsourcing, you have a way to settle in your market sustainably while becoming a serious competitor.